By Benita M. Dodd
For want of a nail, the kingdom was lost, goes the rhyme. To Stephen Goldsmith, Harvard professor and former two-term mayor of Indianapolis, sometimes it’s for want of a water cooler that government opportunity is lost.
In their new book, “Governing by Network: The New Shape of the Public Sector,” Goldsmith and co-author William D. Eggers make it clear that government agencies are well past the debate about “whether” to contract out instead of handling work themselves. Today, the question is “how” to manage the transformed “government by network” that is replacing the traditional, hierarchical bureaucracy.
The book is a reality check in a process that can easily fail, but is doable – if government learns…